Privacy Policy
Last updated: March 12, 2026
This Privacy Policy describes how Sylvenor collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our platform to discover board game clubs, chess tournaments, card game leagues, and puzzle meetups across the Czech Republic, we may collect certain information about you.
Information We Collect
We collect information in several ways to provide you with the best experience possible. When you register an account or participate in events through our platform, we collect personal details such as your name, email address, phone number, and age range. This helps us personalize event recommendations tailored to the 40-60 age group demographic we serve.
Additionally, we automatically collect usage data when you browse our website. This includes your IP address, browser type, pages visited, and the time spent on each page. We also collect information about your interactions with our event listings, such as which clubs or tournaments you view or express interest in attending.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Your data helps us deliver personalized event recommendations based on your interests in specific game types and your location within the Czech Republic. We use your email address to send you updates about new events, tournament registrations, and community announcements related to board gaming and chess.
Your information also helps us analyze usage patterns and optimize our platform to better serve the tabletop gaming community. We may use aggregated, anonymized data to understand trends in board game club participation and event preferences. We never sell your personal information to third parties or use it for purposes unrelated to our services.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time. You can review and modify your account details through your user profile settings. If you wish to request a complete copy of the data we hold about you or exercise your right to deletion, you can contact us using the information provided below.
You also have the right to opt out of marketing communications. We provide unsubscribe options in every email we send, and you can adjust your notification preferences in your account settings. Your privacy preferences are respected, and you will not receive promotional messages if you choose to opt out.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. These small files stored on your device help us remember your preferences, keep you logged in during your session, and understand how you interact with our event listings. We use both essential cookies required for basic functionality and analytics cookies that help us improve our platform.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect your ability to access some features of our platform. For more detailed information about our cookie practices, please review our separate Cookie Policy.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Your data is transmitted over secure, encrypted connections and stored on protected servers with restricted access. We regularly review and update our security practices to address emerging threats and vulnerabilities.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using reasonable safeguards, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
Children’s Privacy
Our services are designed for adults, particularly the 40-60 age group interested in board games, chess, and strategy meetups. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child, we will promptly delete such information and take appropriate steps to notify the parents or guardians involved.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or by displaying a prominent notice on our website. Your continued use of our platform after such modifications constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: hello@sylvenor.cc
Phone: +420 724 563 891
Address: Nerudova Street 28, Brno, 602 00, Czech Republic
We will respond to your inquiries within 30 days of receipt. Your feedback helps us maintain the highest standards of privacy protection and customer service for our board gaming community.